Privacy Policy
This Privacy Policy describes how Mastermade collects, uses, and processes your personal data in compliance with Regulation (EU) 2016/679 (General Data
Protection Regulation – GDPR) and applicable Italian privacy laws (Legislative Decree no. 196/2003 as amended).
● 1. Data Controller
The data controller is Mastermade, reachable at the above contact information.
● 2. Data We Collect
• Identification data: name, surname
• Contact details: email, address, phone number
• Order and payment information (handled securely via third-party platforms)
• Navigation data (IP address, browser type, cookies)
● 3. Purpose of Processing
We use your data to:
• Process and fulfill orders
• Provide customer service
• Send transactional or promotional emails (only with consent)
• Improve our services and website usability
● 4. Legal Basis
Data is processed lawfully under one or more of the following bases:
• Contractual necessity
• Legal obligations
• Legitimate interests
• Consent (e.g., for newsletter subscription)
● 5. Data Sharing
We may share your information with:
• Payment processors (Stripe, PayPal)
• Couriers (Poste Italiane, DHL, etc.)
• IT service providers (for website hosting and analytics)
● 6. Data Retention
Personal data will be retained for the time necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
● 7. Your Rights
According to Articles 15–22 of GDPR, you have the right to:
• Access, rectify, or delete your personal data
• Restrict or object to processing
• Data portability
• File a complaint with the Italian Data Protection Authority (Garante Privacy)
● 8. Cookies
Our website uses technical, analytical, and third-party cookies. By using the site, you consent to the use of cookies in accordance with our Cookie Policy.
● 9. Contact
For any privacy-related inquiries, please contact: [PLZ MAKE EMAIL FOR MASTERMADE]